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Frequently Asked Questions
General
Wedding & Event Planning
Bookings & Payments
Hire Collection
Online Store
Shipping & Orders
Returns & Refunds
Every Moment Co. proudly services Albury-Wodonga and surrounding regions. Travel beyond this area may incur an additional travel fee.
We specialise in weddings, engagements, bridal showers, baby showers, birthdays, corporate events and other special celebrations.
Yes. We love travelling for your special day. Travel fees may apply depending on the event location.
Yes! We offer an obligation-free online consultation to discuss your vision, requirements and how we can help.
At Every Moment Co., we value your privacy and are committed to protecting your personal information.When you submit an enquiry, make a booking, join our mailing list or purchase a product through our website, we may collect personal information including your name, email address, phone number, event details, and any other information you choose to provide.Your information is used solely to:Respond to enquiries.Manage bookings and provide our services.Process payments and online orders.Send requested information and digital products.Provide updates, promotions or newsletters if you have chosen to subscribe.Improve our website, products and services.We do not sell, rent or share your personal information with third parties, except where required to provide our services (such as payment processors), where required by law, or with your consent.Our website may use cookies and analytics to improve your browsing experience. You can disable cookies through your browser settings if you prefer.We take reasonable steps to protect your information from unauthorised access, misuse or disclosure.You may request access to, correction of or deletion of your personal information by contacting us.By using our website, you agree to this Privacy Policy.
By using the Every Moment Co. website or purchasing our products and services, you agree to these Terms & Conditions.All information on this website is provided in good faith and is intended for general information only. While every effort is made to ensure accuracy, Every Moment Co. makes no guarantees that all information is complete, current or free from error.Prices, products, packages and services may change without notice.Digital resources purchased through our website are licensed for personal use only. They may not be copied, shared, reproduced, redistributed or resold without written permission from Every Moment Co.All website content, including text, graphics, branding, templates and downloadable resources, remains the intellectual property of Every Moment Co. unless otherwise stated.We reserve the right to refuse service, decline bookings or cancel orders where necessary.To the extent permitted by Australian Consumer Law, Every Moment Co. is not liable for indirect or consequential loss arising from the use of our website, products or services.Nothing within these Terms excludes your rights under Australian Consumer Law.
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